Privacy policy.

Effective Date: 20 September 2024

At Circus Academy of Singapore, we respect and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect the personal information you provide to us when you interact with our academy, including through our website, booking systems, registration forms, and during classes. By enrolling in our academy or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information from you:

Personal Identification Information: Name, date of birth, gender, nationality, emergency contact details, and guardian/parent information for minors.

Contact Information: Email address, phone number, mailing address.

Health and Medical Information: Relevant health conditions, allergies, or injuries you voluntarily provide that could impact participation in circus activities.

Media Consent: Photographs or videos taken during classes or events, subject to your media release consent.

2. How We Use Your Information

We use your personal information for the following purposes:

Enrollment and Class Management: To process your registration, manage class schedules, and communicate class updates or cancellations.

Payment Processing: To process payments and manage your billing information.

Health and Safety: To ensure the safety and well-being of students during classes and respond effectively in case of an emergency.

Communication: To send you important updates, newsletters, and marketing information related to the academy (with your consent).

Media and Promotion (with Consent): To use photos or videos of classes and performances for promotional purposes on our website, social media, and marketing materials.

3. How We Protect Your Information

We are committed to ensuring that your personal information is secure. We take the following measures to safeguard your data:

Access Control: Only authorized staff have access to personal data, and they are trained on data protection best practices.

Secure Storage: Personal data is stored securely in our digital systems, and physical copies (if any) are kept in locked, secure locations.

Data Minimization: We only collect information that is necessary for the purposes outlined in this policy.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers, such as payment processors or marketing platforms, to facilitate our services. These providers are contractually obligated to protect your data and use it only for the services they provide to us.

Legal Requirements: We may disclose your personal information if required by law, or if we believe in good faith that such action is necessary to comply with legal processes, enforce our terms and conditions, or protect the rights, property, or safety of our academy, students, or staff.

5. Media And Photography Consent

With your consent, we may take photos or videos during classes, performances, or events for promotional purposes. If you do not wish to appear in any media, you may opt out by informing us in writing. We respect your privacy and will ensure that your preferences are honored.

6. Your Data Protection Rights

You have the right to:

Access and Correction: Request access to the personal data we hold about you and ask for corrections if any information is inaccurate.

Data Deletion: Request that we delete your personal data, provided it is not required for legal, contractual, or safety purposes.

Withdraw Consent: Withdraw your consent for marketing communications or media usage at any time by contacting us.

7. Cookies And Website Tracking

When you visit our website, we may use cookies or similar tracking technologies to collect information about how you use our site. This helps us understand user behavior and improve our website experience. You may adjust your browser settings to refuse cookies, but doing so might affect the functionality of our website.

8. Retention Of Your Information

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting obligations.

9. Changes To Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website and, where necessary, informing you by email. Please review this policy periodically for updates.